New house, old saniflo … Bit of a problem

The excitement of finally moving into our new home was marred by the fact that saniflo that we’d been assured was fine was, in fact, kaput. Knowing nothing we called a plumber who charged an hour’s call-out to tell us that he didn’t know anything about macerators! Luckily we soon found Pam and Paul who were able to come out and correctly diagnose that we needed a new unit. They returned a day later, driving for hours through horrendous weather to keep their appointment. We soon had a working unit. More than that we had the right advice and knowledge from Pam about how to keep the unit working, how to treat it and what not to do. Incredibly useful. Pam and Paul know there stuff, are reliable, friendly and knowledgable. Our service is already booked.

Ben and Jaime, Droitwich