Thank you so much

My sani shower stopped working and flooded my bathroom , I panicked and went straight on the Internet to see who could help me , I was so happy to hear a lady’s voice on the end of the phone line of the company I phoned , and to make it even better she was an engineer herself , I booked an appointment for the next day with Pam , and needless to say , was not disappointed , Pam arrived when she said she would , unfortunately I did have to have a new unit , but are 12 years I did expect it , she was finished in just over an hour , and left my bathroom spotless , thank you Pam and I will be calling you if I ever have anymore problems , kind regards